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At a Glance
| Principal Activit(ies): | Comprehensive solution provider specialising in material handling, warehouse automation and industrial cleaning, offering a full range of related equipment, training programmes, after-sales services as well as ownership packages. |
| Location(s): | Penang Address: Plot 57, Jalan Perindustrian Bukit Minyak, Taman Perindustrian Bukit Minyak, 14000 Bukit Mertajam, Pulau pinang.Other Branches: Serendah (HQ), Ipoh, Shah Alam, Nilai, Malacca, Kluang, Johor Bahru, Kuching, Sibu, Bintulu, Miri, Keningau, Tawau, Sandakan, Kota Kinabalu |
| Number of employees: | 430 |
| Manufacturing Floorspace: | 25,833 sq. ft. |
| Core Competency(ies): | Reliable customised end-to-end operation solutions tailored to meet the goals and requirements of customers which spans an extensive range of industries. |
| Revenue: | RM543,300,232.00 (2023) |
| Certification (s): | ISO 45001:2018, ISO 37001:2016 |
| Website: | www.umw-industries.com.my |
| Contact Person: | Timothy Tan Boon Kai (Branch Head) Email: tan.boon-kai@umw.com.my |
Introduction
UMW Industries (1985) Sdn Bhd has been a leading distributor of high-quality material handling equipment since 1965 for nearly six decades. Today, the company is proud to be a comprehensive solutions provider specialising in material handling, warehouse automation, and industrial cleaning.
UMW Industries partners with world-renowned brands, including Toyota, BT, Raymond, Tennant, and Universal Robots, to deliver reliable, customised end-to-end operational solutions tailored to meet the unique goals and requirements of diverse customers across various industries in Malaysia.
Since 1975, UMW Industries has proudly held the position of No. 1 in the Malaysian material handling market. The company’s commitment to excellent service and customer satisfaction is the foundation of its reputation. UMW Industries continuously nurtures strategic partnerships and introduce advanced technologies designed to enhance productivity and foster growth for customers.
At UMW Industries, the company is dedicated to empowering businesses with innovative solutions that drive success.
Products & Services
Products
- Material Handling Equipment
- Warehouse Automation
- Collaborative Robots
- Industrial Cleaning Equipment
- Tyres & Batteries
Flexible Ownership Scheme
- Purchase
- Fleet Management Programme
- Long-term Rental Scheme
- Leasing, Hire Purchase
Service Programmes
- Tailored Maintenance
- Preventive Maintenance
- Scheduled Service
- Equipment Refurbishing
- On-Site Technician
Warehousing Consultancy
- Warehouse Layout Design Consultancy
- Equipment Fleet Size & Mix Recommendation
Comprehensive Training Programme
- Forklift Operators’ & Safety Training
Toyota’s Lean Logistics Management (TLLM)
UMW Industries designed TLLM as a systematic management tool to optimally manage the entire operation for more success. Based on the kaizen concept of continuous improvement, Toyota’s proprietary system identifies potential cost savings in operations, increases productivity, improves safety, and enhances quality of work and products.
Future Plan
UMW Industries wants to be a trusted Total Solution Partner. The company provides a comprehensive range of solutions to address every aspect of operational needs. From Intra-Logistics Solutions that span manual to fully automated systems, to Customer Care Solutions offering nationwide service and parts support, UMW Industries ensures seamless operations. The company’s Business Solutions deliver flexible rental options and cost-effective reconditioned equipment, while its Consulting Services leverage TPS-based methodologies to optimise processes, fleet management and storage efficiency. With these offerings, UMW Industries is committed to being a partner in achieving operational excellence and driving sustainable growth.
Achievements & Awards
- 3rd largest distributor of Toyota Industrial Equipment in the world after Japan and USA – 1994, 1995, 1996, 1997
- Biggest BT independent distributor in the world – 1994
- Achieved Outstanding Distributor Of The Year Award for Tennant Industrial
- Sweeper & Scrubber -1995, 1997
- Toyota Service Excellence Award – 1998, 1999, 2000, 2001, 2002, 2003
- Toyota Overall Excellence Award – 2002, 2003, 2005
- Toyota President Award – 2004
- Toyota Customer Service Excellence Award – 2004, 2011, 2015
- UMW Group CEO Award – 2004, 2005, 2006, 2007
- Brand Laureate Award – 2006
- TMHI Undisputed Performance Award – 2008
- TMHI Overall Excellence Award – 2008
- TMHI Diamond Club Membership – 2008, 2010, 2012, 2014, 2018, 2019, 2022
- TMHI President’s Gold Award – 2010, 2012, 2013, 2018, 2021, 2022
- TMHI Platinum Club Membership – 2011, 2013, 2015, 2016, 2017, 2021, 2023
- Tennant SEAT Export Distributor – 2011, 2012, 2013, 2014, 2015
- TMHI President’s Silver Award – 2014, 2019
- TMHI President’s Bronze Award – 2016, 2017
- TMHI Vision 2020 Award – 2015, 2016, 2018, 2019
- TMHI TLLM Excellence Award – 20222, 2023
- TMHI TLLM Gold Awards – 2023
Written in November 2024
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