PERSONAL DATA AND PRIVACY NOTICE

Terms of Use

Welcome to investPenang Website. This Website is owned and operated by Invest-In-Penang Berhad, a company registered in Malaysia (Company No 671697-P) whose principal place of business is at PSDC Building, 1, Jalan Sultan Azlan Shah, Bayan Lepas, 11900 Penang, Malaysia.

Visitors to this Website are bound by the following terms and conditions so please read these carefully before proceeding any further. For the purposes of this Website and any link provided therein, any references to investPenang shall mean Invest-In-Penang Berhad.

Disclaimer

investPenang maintains this Website to enhance public access to information about its initiatives and the Penang investment promoting agency in general. Our goal is to keep this information timely and accurate. If errors are brought to our attention, we will endeavour to correct them.

The content of this Website (including but not limited to all information, data, representations, statements, hyperlinks, forms, articles and documents found herein) are provided for the purpose of information only. The information provided is of a general nature only and is not intended to address the specific circumstances of any particular individual or entity. investPenang assumes no responsibility for links to external sites over which investPenang has no control. Accordingly, the contents of this Website should not be relied on as professional or expert advice, and users should seek their own independent advice from consultants, professionals or such other persons who are suitably qualified in the respective fields of expertise.

Whilst every care is taken to ensure the accuracy and integrity of the content herein (save for any content that is created or produced by, or derived from a third party), investPenang makes NO WARRANTIES whatsoever (whether express or implied) as to the:

  • Accuracy, suitability, completeness or timeliness of use for any purpose whatsoever of such content;
  • Accuracy or reliability of any of the sources from which such content are derived (whether credited or otherwise);
  • Title, merchantability or fitness for particular purpose of any product or services listed on or directed to by this Website;
  • Non-infringement of intellectual property rights of any third party;
  • Payment and delivery obligations that may arise as a result of the use of the content of this Website;
  • Confidentiality of any information disclosed to any party, person or entity listed on or directed to by this Website; or
  • Viability or feasibility of any business opportunity, model or any type of investment whatsoever.

investPenang assumes no responsibility or liability regarding the use or misuse of such information.
It is our goal to minimize disruption caused by technical errors. However, some data or information on our site may have been created or structured in files or formats that are not error-free and we cannot guarantee that our service will not be interrupted or otherwise affected by such problems.

investPenang accepts no responsibility with regard to such problems incurred as a result of using this site or any linked external sites.

Should any part of this Website offer you the opportunity to join in or read from a forum or dialogue, please be aware that any communications posted on the forum/dialogue represent the views of the individual who posted such communication and are not to be taken as the views of investPenang.

investPenang accepts no responsibility or liability for anything posted on the forum/dialogue by any user of the forum/dialogue and you must not use the forum/dialogue to post, upload, or otherwise transmit information or pictures that are defamatory, a breach of privacy or otherwise unlawful.
For the avoidance of doubt, investPenang hereby expressly disclaims any and all liability of any nature and does not provide any warranties, express or implied for any loss or damage howsoever caused in connection with or arising from the browsing, downloading, uploading or the use of, reliance on or inability to use any of the content of this Website, or from any action or decision taken as a result the browsing, downloading, uploading or the use of or reliance on any of the content of this Website.

This disclaimer is not intended to limit the liability of investPenang in contravention of any requirements laid down in applicable laws nor to exclude its liability for matters which may not be excluded under that law.

Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY. THIS PRIVACY POLICY IS IN COMPLIANCE WITH THE PERSONAL DATA PROTECTION ACT 2010 (HEREINAFTER REFERRED TO AS THE “ACT”).

BY ACCESSING THIS WEBSITE OR USING ANY OF OUR SERVICES, YOU WILL BE CONCLUSIVELY PRESUMED TO HAVE NOTICE OF, UNDERSTOOD AND AGREED TO COMPLY WITH AND BE BOUND BY OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO BE BOUND BY THIS PRIVACY POLICY, YOU MUST IMMEDIATELY DISCONTINUE YOUR ACCESS TO THIS WEBSITE AND USE OF OUR SERVICES.

THE TERM “INVESTPENANG”, “OUR”, “US” OR “WE” REFERS TO INVEST-IN-PENANG BERHAD.

1. What information do we collect?

We may collect relevant information that relates directly or indirectly to you, and you are identified or identifiable from such information (hereinafter referred to as “Personal Data”) when you access our website and/or use any of our services. In general, the Personal Data processed by us is collected from you or provided by a third party to us for the Purposes stated below.

Personal Data includes, but not limited to:

  • Identification and demographic data.
    (Example: Name, Email Address, Postal Address, Contact Number and Gender)
  •  Electronic identification data.
    (Example: IP Addresses and Cookies)
  • Banking and payment information.
    (Example: Bank Card Information and Bank Account Number)
  • Correspondences between you and us.
    (Example: Exchange of Emails and Letters)

2. What do we use your Personal Data for?

Our primary purpose in collecting, processing and/or storing your Personal Data is to better provide you with the required services and information.

The collecting, processing and/or storing of your Personal Data by us and/or our authorised service providers acting on our behalf includes the collecting, processing and/or storing of any additional information you may subsequently provide to and/or collected by us from third parties as permitted or necessary for the following purposes:

  • for internal record keeping, analysis and operation of investPenang;
  • to provide and improve our services to you;
  • to administer or otherwise carry out our obligations in relation to any agreement you have entered with investPenang;
  • to assess and process your application(s) to investPenang;
  • to administer your participation in any of investPenang’s programmes;
  • to conduct activities and/or events;
  • to organise and carry out marketing or promotional operations and similar events;
  • to provide you with customer support and troubleshoot problems;
  • to request feedback or participation in any of invest Penang’s surveys;
  • to anticipate and/or resolve disputes;
  • to verify your identity;
  • to communicate any relevant messages to you;
  • to protect your interest, including but not limited to fraud prevention;
  • other legitimate activities of investPenang and/or its associated company(ies); and/or
  • such other purposes as may be related to the foregoing.

    (hereinafter collectively referred to as the “Purposes”).

3. How do we protect your Personal Data?

We value your Personal Data. As such, we will ensure an adequate level of protection in accordance with the Act and any other applicable law is given to your Personal Data collected by us and/or our authorised third party. We have therefore implemented policies with the objective of protecting your privacy from unauthorised access and improper use and/or disclosure of your Personal Data.

We maintain stringent procedures by only authorising employees who are strictly relevant or required to access your Personal Data on a need-to-know basis. Our employees have been educated and have personally undertaken to observe and act in accordance to your right to privacy and confidentiality in line with the Act. Any breach by our employee would be taken seriously.

However, while we strive to protect your Personal Data, we urge you to take every precaution to protect your Personal Data.

4. Disclosure of your Personal Data

We may share your Personal Data with governmental agencies or other companies assisting us for any of the above Purposes, any other purposes directly related to any of the above Purposes, or any other purposes for which your relevant personal data are required to be disclosed.

It may be necessary for your Personal Data to be stored and/or processed in other country outside Malaysia to fulfill our obligations to you in respect of the Purposes and also in providing integrated services, maintaining and storing records in accordance with the Act. By using our website and/or services, you consent to any such storage and/or process.

In order to provide you with our services, we may sometimes share your relevant Personal Data with our stakeholders, subsidiaries, affiliates or authorised third parties, provided always that such sharing of your Personal Data is necessary. We will require our affiliates or these third parties to take appropriate organisational and technical measures to protect your Personal Data in accordance with the Act and/or other applicable laws.

We shall not share, sell, rent, trade or otherwise transfer any of your Personal Data to any third party without your explicit consent, except as provided in this Privacy Policy.

Notwithstanding the above, we may also disclose your Personal Data in connection with law enforcement, fraud prevention, or other legal actions; as required by law or regulation, or if investPenang reasonably considers necessary to protect investPenang, its clients, or the public.

As we continue to develop our business operations, your Personal Data will generally be one of the transferred assets. We reserve the right to include your collected and stored Personal Data as an asset, in any such transfer to a third party.

5. Third party links

Our website may contain links to other websites operated by third parties. Please note that we are not responsible for the privacy practices of such third party websites and we do not have any control over the same. We advise you to learn about the privacy policies of the said third party websites. Please also note that some of these third party websites may be co-branded with our logo or trademark, even though they are not operated or maintained by us.

6. Your Consent and Rights

Our website may contain links to other websites operated by third parties. Please note that we are not responsible for the privacy practices of such third party websites and we do not have any control over the same. We advise you to learn about the privacy policies of the said third party websites. Please also note that some of these third party websites may be co-branded with our logo or trademark, even though they are not operated or maintained by us.

By submitting your Personal Data to us, you hereby authorise and consent for us to process and store your Personal Data for the Purposes set above and/or for any other purposes related to the said Purposes.

If you do not consent or subsequently withdraw your consent to the processing and storing of your Personal Data, please note that we may not be able to perform our obligations to you in respect of the Purposes and/or for any other purposes related to the Purposes.

For the purpose of maintaining your Personal Data and ensuring the same is accurate, you may at any time after the submission of your Personal Data to us, request for access, correction to your Personal Data and/or limit the processing of your Personal Data by writing to us at:

Invest-in-Penang Berhad
PSDC Building, 1, Jalan Sultan Azlan Shah,
Bayan Lepas, 11900 Penang, Malaysia.
enquiry@investpenang.gov.my

7. Changes to our Privacy Policy

We reserve the right, at our sole and absolute discretion, to amend the terms and conditions of this Privacy Policy from time to time without prior notification. Any revision to the Privacy Policy shall become effective upon its publication on our website.

8. Contacting Us

If you have questions or concerns, please email us at enquiry@investpenang.gov.my